In the event of a dispute, consumers may refer the matter to an Alternative Dispute Resolution body for consumer disputes:

CIMAAL - Algarve Centre for Information, Mediation and Arbitration of Consumer Disputes Address: Edifício Ninho de Empresas, Estrada de Penha, 8005-131 Faro Tel: +351 289 823 135 Email: info@cimaal.pt Website: www.cimaal.pt

Further information on the Consumer Portal: www.consumidor.pt